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HEA-3121C Promotores de Salud (Spanish Only)
Este curso, que se imparte completamente en espanol, se concibio para brindar el conocimiento, las herramientas y los recursos requeridos para ser reconocido como un Promotor de Salud (CHW por sus siglas en ingles) certificado en Carolina del Norte, trabajando en diferentes sitios comunitarios y de atencion medica (Departamentos de Salud, Hospitales, Centros de Salud Federalmente Calificados, Clinicas, Organizaciones Religiosas, etc.). La ensenanza, seg n disenada, cubrira las nueve competencias que son esenciales al trabajo de un promotor de salud certificado, las cuales incluyen la comunicacion, la creacion de capacidad, la coordinacion de servicios y habilidades interpersonales, abogacia, alcance comunitario y habilidades personales/profesionales. Las competencias de conocimiento cubriran asuntos de salud y sociales que afectan de una manera desproporcionadamente a los clientes, incluyendo entre otros las enfermedades cronicas tales como la diabetes, el asma y el cancer. Algunos de los temas sociales que se tratara son la seguridad, la preparacion para emergencias, el aislamiento social y las experiencias adversas en la infancia (ACES por sus siglas en ingles). Los estudiantes tambien aprenderan sobre el panorama cambiante de la atencion medica en Carolina del Norte y como trabajar con sus clientes para conectarlos con recursos a traves de NCCARES 360 y otros sistemas. Al completar esta capacitacion, los estudiantes seran elegibles para consideracion como un Promotor de Salud certificado de Carolina del Norte. This course, taught completely in Spanish, is designed to provide individuals with the required knowledge, tools, and resources to become recognized as a certified Community Health Worker (CHW) in North Carolina working in a variety of healthcare and community settings (Health Departments, Hospitals, Federally Qualified Health Centers, Clinics, Faith-based Organizations, etc.). Instruction is designed to cover the nine core competencies essential to working as a certified CHW which include communication, capacity building, service coordination, interpersonal, advocacy, outreach, personal/professional skills. The knowledge base competencies will cover health and social issues that disproportionately impact clients including but not limited to chronic diseases such as diabetes, asthma and cancer. Some of the social issues covered will include safety, emergency preparedness, social isolation and adverse childhood experiences (ACES). Students will also learn about the changing health care landscape in North Carolina and how to work with their clients in connecting them to resources through NCCARES 360 and others. Upon completion of this training students will be eligible for listing as a NC Certified Community Health Worker.
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HEA-3122A Care Manager Training
This course is designed to provide individuals with the foundational knowledge, tools, and skills to work in care manager roles at various levels. The course focuses on care management and care coordination concepts, principles of care management practice, explores how care management fits within the broader healthcare system, and supports individuals in understanding value-based care. Individuals will be introduced to developing and implementing person-centered care plans to ensure that patients can implement effective self-management strategies to enable their recovery or management of complex, acute, or chronic health conditions. Participants will also learn how to identify and address social drivers of health and other barriers that impact health. Individuals who complete this course may be eligible to work at a variety of healthcare and community settings such as health departments, health systems, federally qualified health centers, clinics, and/or community-based organizations.
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HIS-111 World Civilizations I
This course introduces world history from the dawn of civilization to the early modern era. Topics include Eurasian, African, American, and Greco-Roman civilizations and Christian, Islamic and Byzantine cultures. Upon completion, students should be able to analyze significant political, socioeconomic, and cultural developments in pre-modern world civilizations. This course is approved for the Global Distinction Program.
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HIS-112 World Civilizations II
This course introduces world history from the early modern era to the present. Topics include the cultures of Africa, Europe, India, China, Japan, and the Americas. Upon completion, students should be able to analyze significant political, socioeconomic, and cultural developments in modern world civilizations. This course is approved for the Global Distinction Program.
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HIS-131 American History I
This course is a survey of American history from pre-history through the Civil War era. Topics include the migrations to the Americas, the colonial and revolutionary periods, the development of the Republic, and the Civil War. Upon completion, students should be able to analyze significant political, socioeconomic, and cultural developments in early American history. Select sections of this course are eligible for OPTIONAL individual Honors projects (look for section numbers with an "H"); This course is approved for the Global Distinction Program.
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HIS-132 American History II
This course is a survey of American history from the Civil War era to the present. Topics include industrialization, immigration, the Great Depression, the major American wars, the Cold War, and social conflict. Upon completion, students should be able to analyze significant political, socioeconomic, and cultural developments in American history since the Civil War. Select sections of this course are eligible for OPTIONAL individual Honors projects (look for section numbers with an "H"); This course is approved for the Global Distinction Program.
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HIT-110 Introduction to Healthcare and HIM Management
This course introduces healthcare settings and the Health Information Management (HIM) professional's role in healthcare delivery systems. Topics include health information management operations in compliance with standards, regulations and accrediting body initiatives; healthcare providers and disciplines; and electronic health records (EHRs). Upon completion, students should be able to demonstrate an understanding of health information management and healthcare organizations, professions and trends.
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HIT-112 Health Law and Ethics
This course covers the study of the judicial, legislative, and regulatory standards applicable to health care and health information processes. Topics include legal terminology, confidentiality, privacy, security, access and disclosure of health information, ethical implications, data stewardship, and the integrity of the legal health record. Upon completion, students should be able to apply policies, procedures and ethical standards in compliance with external forces.
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HIT-114 Health Data Systems and Standards
This course covers concepts and techniques for managing and maintaining all health record formats including electronic health records (EHR). Topics include structure and use of health information including data collection and analysis, data sources/sets, archival systems, as well as quality and integrity of healthcare data. Upon completion, students should be able to determine compliance of health record content and governance standards within the health organization.
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HIT-122 Professional Practice Experience I
This course provides supervised and/or simulated health information technology clinical experience in healthcare settings. Emphasis is placed on practical application of HIM functions and core curriculum concepts. Upon completion, students should be able to apply health information theory to healthcare facility practices.
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HIT-124 Professional Practice Experience II
This course provides supervised clinical experience in healthcare settings. Emphasis is placed on practical application of curriculum concepts to the healthcare setting. Upon completion, students should be able to apply health information theory to healthcare facility practices.
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HIT-211 Diagnosis Coding and Reporting
This course covers diagnostic coding and sequencing utilizing the current version of the ICD code set for inpatient, outpatient and ambulatory care settings. Emphasis is placed on the rules and conventions of the ICD official coding guidelines in relation to anatomy, physiology and disease processes. Upon completion, students should be able to accurately assign and sequence diagnosis codes in compliance with the ICD official coding guidelines for reporting statistical data, patient outcomes and reimbursement methodologies.
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HIT-213 Inpatient Procedure Coding & Reporting
This course covers the application of coding guidelines as applied to the reporting of inpatient procedures. Emphasis is placed on the rules and conventions of the ICD-PCS code set utilizing the index and tables, in relation to anatomy and physiology to assign principal and secondary procedure codes in hospital inpatient settings. Upon completion, students should be able to accurately assign procedural codes according to the official ICD-PCS coding guidelines and evaluate compliance with regulatory requirements and reimbursement methodologies.
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HIT-214 Outpatient Procedure Coding/Reporting
This course covers application of coding and reporting standards as they apply to Current Procedural Terminology (CPT) guidelines and principles. Emphasis is placed on application of the coding guidelines, in relation to anatomy and physiology, for ambulatory healthcare settings. Upon completion, students should be able to assign CPT/HCPCS procedural codes according to official guidelines and evaluate compliance with regulatory requirements and reimbursement methodologies.
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HIT-215 Revenue Cycle Management
This course covers the revenue cycle management process used in all healthcare settings as they relate to national billing, compliance, and reporting requirements. Topics include clinical documentation improvement, prospective payment systems, billing processes and procedures, chargemaster maintenance, regulatory guidelines, fraud and abuse, reimbursement monitoring, compliance strategies and reporting. Upon completion, students should be able to perform data quality reviews to validate code assignment and comply with reimbursement and reporting requirements.
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HIT-217 Quality & Data Analysis
This course covers the principles of quality assessment and improvement, including data analysis and decision making in healthcare. Topics include healthcare statistics, continuous quality improvement, data analysis and reporting techniques, quality and outcome metric monitoring. Upon completion, students should be able to compute healthcare statistics, abstract, analyze and report clinical data for organization-wide quality and performance improvement programs for compliance purposes.
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HIT-218 Management Principles in HIT
This course covers organizational management concepts as applied to healthcare settings. Topics include leadership skills, managing organizational change, best practices, decision-making, financial management, cultural diversity, ethics, consumer engagement, and workforce training. Upon completion, students should be able to apply management, leadership, and supervisory concepts to various healthcare settings.
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HIT-220 Electronic Health Records
This course covers EHR systems, design, implementation and application. Topics include EHR, informatics, information governance, health information exchange (HIE), speech & imaging technology, information/network security & integrity, data dictionaries, modeling and warehousing. Upon completion, students should be able to facilitate usage of electronic health record systems and other technologies.
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HIT-222 Professional Practice Exp III
This course provides supervised and/or simulated health information technology clinical experience in healthcare settings. Emphasis is placed on practical application of HIM functions and core curriculum concepts. Upon completion, students should be able to apply health information theory to healthcare facility practices.
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HIT-225 Healthcare Informatics
This course covers data analysis to support decision making, patient care, and regulatory compliance. Topics include clinical terminology and vocabulary systems, data capture methodology, data presentation and reporting, and initiatives to improve the quality of patient care. Upon completion, students should be able to identify data elements and sets, analyze capture methodology in healthcare settings, analyze compliance issues and make improvement recommendations.
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HIT-226 Pathophysiology & Pharmacology
This course covers principles of disease and the associated pharmacological treatments. Emphasis is placed on physical signs and symptoms, prognoses, common complications and therapeutic options. Upon completion, students should be able to relate disease processes to physical signs and symptoms, prognosis, common complications and their management.
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HIT-280 Health Information Management Capstone
This course integrates application of knowledge and skills learned in prior HIT courses and is designed to prepare students for professional roles in HIM and promote ethical standards of practice. Emphasis is placed on AHIMA domains and professional competencies, career services and preparation for the National Certification exam. Upon completion, students should be able to demonstrate competency in the entry-level domains and subdomains of health information management.
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HOS-4040A START Careers in Hotel and Lodging
Developed by the American Hotel & Lodging Educational Institute (AHLEI), the START program provides students with real-world knowledge and skills needed for a long-term career in the lodging industry. START (Skills, Tasks, and Results Training) provides training for all divisions of a lodging operation, including front desk, reservations, housekeeping, bell services, restaurant service, banquet setup, and more. This is the only hospitality training curriculum endorsed by the American Hotel & Lodging Association and is supported by its network of more than 10,000 hotel owners. Students who successfully complete the START program may earn up to five industry-recognized and portable professional certifications. Please email hospitality@durhamtech.edu for questions regarding the program or upcoming courses.
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HRD-3001C Finding the Job You Want
Learn new strategies for finding and keeping a job. Discover what interviewers are really looking for, how to research a company and answer behavioral based interview questions. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3001D Customer Service Skills
What is good customer service? How can it go from good to great? What are the pitfalls that people encounter when trying to deliver customer service? What is the best way to handle difficult customers? How can your appearance and attitude make or break a customer's experience? Learn the basics of good customer service and how it impacts an operation's bottom line. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3001J Job Seeking Skills Wkshop
Need new and creative strategies for employment networking? Attend any one of these workshops to become familiar with different strategic plans of action to target your ideal job. Along with networking, learn proper interviewing techniques. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3001M Job Search Strategies for Mature Prof
Mature workers may face challenges in their job searches. Job seekers "of a certain age" may face negative stereotypes, but savvy, informed employers seek candidates who offer the best skills, regardless of age. Prepare yourself to be the best candidate by adding social networking to your search. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3001V Communicating With Purpose
LEARNING OUTCOMES: Upon completing requirements for this course, the student will be able to: 1. Understand the differences between informal communication and corporate communication expectations; 2. Demonstrate how to have difficult conversations, ask for what they want/need, and be able to speak up for themselves; 3. Understand the steps and process to getting a new position and how communication is used every step of the way; 4. Each student to create their own goal for the course. OUTLINE OF INSTRUCTION: I. Intro to Corporate Communication A. How you introduce yourself to strangers: Elevator Pitch B. Writing Communication in Corporate C. Speaking Communication in Corporate D. How to have difficult conversations E. Using new technology to create better communication II. Know yourself Better A. Predictive Index Tool to learn everyone's Communications Styles B. Active Listening C. Public Speaking D. How to ask for what you want
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HRD-3001W Achieving Platinum Placement
Prove to employers that you possess the critical workplace skills in reading, applied math, and locating information. Upgrade skill levels to take the WorkKeys exam. This class is open-entry/open-exit, so you can start and attend anytime. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3002E NC Works Training for Careers Lab
This lab is based on meeting the "just in time" needs of the community and partners to provide a rotating schedule of employability skills topics across the two counties. Labs consist of one hour of instruction, videos, presentations, or guest speakers on a particular topic, then two hours of applying that topic to the job search. The last two hours may include one-on-one assistance, role playing, or group activities. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.