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Commonly Asked Questions Regarding Participation in the Medical Coding Programs

Program Questions Registration Logon Instructions
Textbooks Certification Distance Learning
When does the next online class begin?
The online Spring 2010 Medical Coding and Medical Office Procedures courses will begin in both January and March. You may register up until five business days (Monday-Friday) before the first class. For example, if the class starts on January 25, the last day to register is January 18. Advance registration is strongly recommended, as classes fill quickly. Online classes are usually offered each spring (January and March), summer (May or June) and fall (August or September). We may add additional dates. Traditional courses are also offered.

I don’t have a medical background, which program is right for me?

If you haven’t worked in a medical office or recently received medical training, we suggest that you take the Medical Office Procedures Program courses.  This program offers shorter, introductory courses to the medical field. Medical Coders are expected to have experience with medical office procedures.

Do I have to have a medical background before taking Medical Coding Program courses

No, but be prepared to intensively study medical terminology and anatomy and physiology.

I'm not sure what Medical Coding is. Do you offer online introductory classes?
Yes, we offer an online Introduction to Medical Coding.

Are there any prerequisites for this online program?

No, there are not. Many of our students are new to this field. The program is designed for individuals at a variety of skill levels. However, if you are new to this field, you should take the classes in the order suggested in the program descriptions.

There are prerequisites for taking online classes. Online students must be "proficient" computer users (particularly in keyboarding, managing email, word processing and web browser functions). If you need assistance with any of your computer skills, please take the necessary Continuing Education Computer class. before starting this program. Durham Tech offers computer classes in Keyboarding, PC Fundamentals, Word Processing, and the Internet. In addition, you must also have good grammar skills. If you need a Grammar Refresher, please take the Durham Tech online Ed2go class, “Grammar Refresher” at http://www.ed2go.com/dtcc.

Each online course has prerequisites; many recommend that you take prerequisite courses as well. In the past a permission request form was available, that reminded students of the recommended prerequisites for each online course. It is your responsibility to read the course descriptions and register for only the courses that you meet the prerequisites for.

For example, in the course description for Medical Coding I, it recommends that you take Expanded Medical Terminology and Anatomy and Physiology before registering for Medical Coding I. IF you have medical experience covering the course materials of the two recommended courses, then you can register for a course without taking the recommended prerequisite courses.

What if I’ve taken prerequisite classes at another college? Or I have experience in the medical field?<

If you’re interested in our Medical Coding Program and have taken a course at another college, you are encouraged to carefully check our course descriptions, and only take the classes you need to meet the recommended course prerequisites.

May I take more than one online class at a time?
Yes, you may. However, we strongly recommend that you start off by taking one class at a time if you are new to the field or if this is your first time taking a class online.

How much time do I need to take an online class?
You have to have at least 6-10 hours per week to spend on each online course. You’ll need the time to perform the required reading and writing. In addition, you’ll need to allow time for completing assignments and participating weekly in the Discussion Forum (if required).

How do I register for this online course?

You may register several ways:

  • Read the policy information and download the registration form. If you are paying by credit card, you may fax the form. If you are paying by check or money order, you must mail it in to: Durham Technical Community College, ATTN: Continuing Education Online Occupational Healthcare Careers Registration, NDC, 2401 Snow Hill Road, Durham, NC 27712.

  • Fax your Continuing Education Registration form and payment information to: Online Occupational Healthcare Careers Registration, 919-686-3519.

  • Stop by the Northern Durham Center located at 2401 Snow Hill Road, Durham NC.

  • You must return your registration form and payment at least five business days before your class start date. If you return your required registration materials late, we can’t guarantee that we’ll be able to process your request.

More infomation about the registration process, ordering textbooks, and logging into courses can be found in the online course registration section.

How long does it take to complete each online course?
Each class is designed to last 8-16 weeks. Most courses have weekly assignments. Some courses may allow you to complete the course before this time; however, it is important to finish the course before the end of the last week of class.

How do I access my online class?

Each online course description will contain a link to the following: registration information, textbook information, and your online class access instructions (and the information on how to figure out your userid and password).

After we receive your registration form with your required birth date, email address, and current mailing address, and payment for your online class, we’ll update the Durham Tech registration system. If we’ve received these required materials at least five business days before the class start date, we’ll transfer your first and last name to the online Blackboard system. An online Blackboard user name and password will be created for you, and you’ll be added to your Blackboard course roster.

When can I access my online class?

If we received your registration form and payment for your class at least five business days before the class starts, you will be added to your Blackboard class roster. You’ll be able to access your online class on the class start date. If you return your required registration materials late, we can’t guarantee that we’ll be able to process your request; or there may be a delay in generating your Blackboard user name and password.

Detailed logon steps can be found in the online course registration section, step 5.

Is there a certain time of day or day of the week that I should sign on to participate in this online course?
No, you can access the course any time of the day or day of the week, during the duration of the course. Your instructor will provide information concerning lecture, assignment, quiz or exam availability and deadlines. Students are strongly recommended to follow the weekly modules as suggested by the instructor at the beginning of the course.

What if I have a question or concern about the online course?
If you have a question about the course content, please email your instructor. If you have a technical issue or program specific concern, please feel free to contact the program director or program assistant at ceonline@durhamtech.edu.

Are there any textbooks or CD's required for these courses?
Each course has different requirements. Some courses require the purchase of a CD and other courses require the purchase of a textbook, online access code, or a coding manual. On average, the textbooks and cds cost between $50-100 (usually each course has at least one required textbook or cd). Online access codes usually cost $35-45. The coding manuals cost $80-100 (each of the two Medical Coding classes requires a coding manual).

How do you find out what CD’s or textbooks to buy, and where from?
Each online course description will contain a link to the following: registration information, textbook information, and your online class access information. But if you register less than 2 weeks before the start of the online classes, there could be a delay in purchasing your CD, textbook, coding manual or online access code.

Can I buy used textbooks/cd's or coding manuals for my classes?

Each semester the publisher issues an online access code (NOT a CD) that can be bought with the required textbook for these classes:

  • Introduction to Medical Terminology and Introduction to Medical Insurance and Billing
  • Anatomy & Physiology, Expanded Medical Terminology, Medical Coding I, Medical Coding II and Medical Billing and Insurance.

You have three options:

  • Buy a NEW textbook from the Durham Tech Bookstore with the online access code (make sure it is for the upcoming semester)
  • Buy a "new" textbook from a previous semester and call the Durham Tech bookstore to ORDER the online access code for the upcoming semester (costs $35-$45)
  • Buy a used textbook and call the Durham Tech bookstore to ORDER the online access code for the upcoming semester (costs $35-$45).
Do I have to take all six courses recommended for the Medical Coding Program or the Medical Office Procedures Program?
No, you do not. You may take any course by itself. However, if your goal is to complete the Medical Coding Program or the Medical Office Procedures Program, you will need to complete all six courses. You will receive individual course certificates and CEUs for each course successfully completed. For complete details about the recommended courses for each program, please review the program descriptions.

Does the Medical Coding Pprogram certify me as a Certified Professional Coder?

No, it does not.  If you are inexperienced in the medical field, you can sit for the Certified Coding Associate (CCA) AHIMA exam. In order to become a Certified Professional Coder (CPC), you must sit for the CPC exam and successfully pass it; or you can sit for the Certified Coding Specialist (CCS) AHIMA exam or the CCS-P (Physican-based) AHIMA exam and successfully pass it . While this program is designed to prepare you for the exam, you may need additional work experience or education to be fully prepared for the exam. Each student comes from a different background and has a different level of experience.

Your readiness for the exam will depend on a variety of factors. You may learn more about becoming a CPC or CCA/CCS/CCS-P by visiting the following web sites: AAPC–www.aapc.com and AHIMA–www.ahima.org. These web sites will also provide you with additional information about testing dates and locations.

How does distance learning differ from a traditional classroom environment?
When you are in a traditional classroom, you have face-to-face interaction with the instructor and other students. If you have a question, you have the ability to have it answered immediately. However, in a virtual environment, you will have to utilize email to communicate with your instructor. What makes a good distance learner? A student who is highly motivated and can work independently will do well in an online class. Online students must be "proficient" computer users (particularly in word processing, email, and web browser functions).

Are these online classes self-study, mentored by instructors, or instructor led?

These courses require strong instructor involvement, and are instructor led. Your instructors are experienced in the medical field, teaching, and online course development, and will post and grade discussion questions and answers, answer questions about your quizzes and exams, provide resources outside the class about the subject, and are available to ask questions about the medical field. Some classes require assignments that will be graded with instructor feedback provided; others require group assignments that your instructor will grade, still others provide virtual medical office assignments that will be graded.

How do you know if you’ll succeed in an online class?

Ask yourself the following questions:

  • Do you like to take the initiative, ask questions, and join in discussions?
  • Do you like to complete your work ahead of time?
  • Are you task-oriented, self-motivated, and organized?
  • Do you enjoy reading and figuring things out?
  • Do you enjoy experimenting with new technology?
  • Do you enjoy helping others to learn?

If you answered "yes" to these questions, then you are well-suited for Internet learning.

Do I need to participate in an online class? What do I need to do?

Online learning is designed to be interactive both with the other students in the class and with the instructor. Online courses use a Discussion Forum to "have class." You don't have to be online at the same time, but you will need to visit the Forum on a regular basis several times each week. When you visit the Forum, you are expected to read the postings of your classmates and post follow-ups to their postings. The other way the class is interactive is through e-mail. You will be receiving e-mail from your instructor and from your classmates. Thus, it's very important that you check your e-mail on a daily basis to see if there is any response needed on your part.

What are the computer requirements for participating in this program?

You must have easy access to a personal computer, either at home, office, or school that has one of the latest versions of the Microsoft Internet Explorer (6 or higher) or Firefox (2 or higher) browser installed. If you use dial up service, a modem speed of 56K or higher is strongly recommended. You will need an active email account that you check regularly as well as a CD-ROM drive.

Didn’t Durham Tech offer an online Medical Transcription Program?

Yes, but due to low enrollment, the program had to be cancelled.

Will Durham Tech continue to offer the online Medical Coding Program?

Yes, we have over 200 students taking our online Medical Coding Program classes each semester.


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