My Profile Frequently Asked Questions

My Profile Frequently Asked Questions
	How can I find my advisor’s telephone number and office location? How do I change my major? Will I get a new advisor if I change my major? How do I change my contact information? Why is there no counselor listed? Why don't I have an advisor listed?
How can I find my advisor’s telephone number and office location?
The Durham Tech faculty and staff directory will provide you with your advisor’s telephone number and office location. Select the first letter of your advisor’s last name at the top of the web page.
How do I change my major?
Use the Change of Major/Readmission form if you meet one of the following conditions: Students who have previously applied to a degree, certificate or diploma program who intend to change their program of study. Students who have previously applied to a degree, certificate or diploma program who are returning after an extended absence.
Will I get a new advisor if I change my major?
Yes. Once you have changed your major with the Admissions office, you will be connected with a new academic advisor based on your major change. The information for your new academic advisor will be posted on My Profile in your WebAdvisor account. If you have additional questions, visit the Advising and Registration Office in the Phail Wynn, Jr. Student Services Center, room 1200.
How do I change my contact information?
To change personal information, visit the Student Information and Records office in the Phail Wynn, Jr. Student Services Center, room 1203. Documentation and photo ID are required.
Why is there no counselor listed?
There are many types of counselors available to assist students. To speak with an admissions counselor, visit the Admissions 0ffice in the Phail Wynn, Jr. Student Services Center, room 1210. To speak with a financial aid counselor, visit the Financial Aid 0ffice in the Phail Wynn, Jr. Student Services Center, room 1209. To speak with a career counselor, disability services counselor, or personal counselor, visit the Counseling office in the Phail Wynn, Jr. Student Services Center, room 1309.
Why don’t I have an advisor listed?
There are several reasons why an academic advisor may not be listed on your profile. New degree, diploma, or certificate program students will meet with an academic advisor after attending a ConnectSession. After you complete your admissions requirements, attend a ConnectSession and enroll in classes, you will be connected with your permanent assigned advisor and that information will be posted on My Profile in your WebAdvisor account. New degree, diploma, or certificate program students who are exempt from ConnectSessions will meet with an academic advisor in the Advising Center. After you complete your admissions requirements and enroll in classes, you will be connected with your permanent assigned advisor and that information will be posted on My Profile in your WebAdvisor account. Visiting students will not have an advisor listed. Visiting students will meet with an academic advisor in the Advising Center or via online advising. Advisor information will be posted on My Profile 6 – 8 weeks after the beginning of the semester.
If you have additional questions, visit the Advising and Registration office in the Phail Wynn, Jr. Student Services Center, room 1200.

How can I find my advisor’s telephone number and office location?
How do I change my major?
Will I get a new advisor if I change my major?
How do I change my contact information?
Why is there no counselor listed?
Why don't I have an advisor listed?

How can I find my advisor’s telephone number and office location?

The Durham Tech faculty and staff directory will provide you with your advisor’s telephone number and office location. Select the first letter of your advisor’s last name at the top of the web page.

How do I change my major?

Use the Change of Major/Readmission form if you meet one of the following conditions:

Students who have previously applied to a degree, certificate or diploma program who intend to change their program of study.
Students who have previously applied to a degree, certificate or diploma program who are returning after an extended absence.

Will I get a new advisor if I change my major?

Yes. Once you have changed your major with the Admissions office, you will be connected with a new academic advisor based on your major change. The information for your new academic advisor will be posted on My Profile in your WebAdvisor account. If you have additional questions, visit the Advising and Registration Office in the Phail Wynn, Jr. Student Services Center, room 1200.

How do I change my contact information?

To change personal information, visit the Student Information and Records office in the Phail Wynn, Jr. Student Services Center, room 1203. Documentation and photo ID are required.

Why is there no counselor listed?

There are many types of counselors available to assist students.
To speak with an admissions counselor, visit the Admissions 0ffice in the Phail Wynn, Jr. Student Services Center, room 1210.
To speak with a financial aid counselor, visit the Financial Aid 0ffice in the Phail Wynn, Jr. Student Services Center, room 1209.
To speak with a career counselor, disability services counselor, or personal counselor, visit the Counseling office in the Phail Wynn, Jr. Student Services Center, room 1309.

Why don’t I have an advisor listed?

There are several reasons why an academic advisor may not be listed on your profile.

New degree, diploma, or certificate program students will meet with an academic advisor after attending a ConnectSession. After you complete your admissions requirements, attend a ConnectSession and enroll in classes, you will be connected with your permanent assigned advisor and that information will be posted on My Profile in your WebAdvisor account.
New degree, diploma, or certificate program students who are exempt from ConnectSessions will meet with an academic advisor in the Advising Center. After you complete your admissions requirements and enroll in classes, you will be connected with your permanent assigned advisor and that information will be posted on My Profile in your WebAdvisor account.
Visiting students will not have an advisor listed. Visiting students will meet with an academic advisor in the Advising Center or via online advising.

Advisor information will be posted on My Profile 6 – 8 weeks after the beginning of the semester.

If you have additional questions, visit the Advising and Registration office in the Phail Wynn, Jr. Student Services Center, room 1200.

Durham Technical Community College
1637 Lawson Street
Durham, NC 27703
919-536-7200