2012-2013 Excellence in Support Services Award
Due to a vacant position at the Orange County Campus, Mary has been working both on Main Campus and at OCC for 4.5 years – two to three days per week at each place. She takes books and DVDs back and forth from Main to OCC for cataloging. In the 2011 fiscal year, she cataloged 2,862 books and DVDs. In the 2012 fiscal year, she catalogued and processed, 4,894 books and DVDs. She also orders all library materials and supplies for three campus libraries, maintains accurate records of funds, and processes all invoices. In addition to this, this year’s recipient is proactive about personally carrying materials between the two campuses, allowing students and staff to get needed items more quickly.
Many classes at OCC are held at night, after the library has closed at 6 p.m. Mary frequently arranges instruction classes after hours, so students can learn to take advantage of the library’s resources.
Two years ago, Mary volunteered to serve as an advisor for Business Administration even though she was already working two jobs at two different campuses. She now has 77 assigned advisees.
Mary has contributed to the community by volunteering to staff the Durham Tech table for Hillsborough Hog Day and Chapel Hill’s Festifall as well as participating on the Durham Tech team for the American Center Society’s Relay for Life in Orange County. She crocheted 20 blankets for Project Linus and donated new items for the OCC clothing drive. She has volunteered with projects for Martin Luther King celebrations. She was part of the Big Read planning committee and organized the Big Read event at the Orange County Campus in 2008.
2011-2012 Excellence in Support Services Award
The DTCC Foundation has been converting to a new fundraising software package to better manage our donor relationships. This employee has served as the project leader for this conversion. She also took it upon herself to research viable options that enabled us to use PayPal as a temporary solution for being able to accept online donations to the DTCC foundation.
This employee has collaborated with Student Services and Financial Aid staff, in particular, and Business Office staff to help students receive scholarship funds directly into their accounts rather than through a check awarded once or twice a year. Also, thanks to the efforts of this employee, students no longer have to apply for each specific scholarship they are seeking, which can be a time-consuming process. One scholarship application now allow the student to be considered and possibly matched by the Scholarship Review Team with multiple scholarships. This employee recruits members of the Scholarship Review Team and then manages the scholarship recipient selection process.
For consistently applying her knowledge, skills, and abilities in so many ways to make Durham Tech a better place and to make the DTCC Foundation more efficient, responsive, and transparent to donors and to the faculty and staff of Durham Tech, we are pleased to recognize Melissa Chappell as the 2012 Excellence in Support Services Award recipient.
2010-2011 Excellence in Support Services Award
Patrick has found ways to automate a majority of the processes required in both generating and compiling surveys, significantly reducing staff time for the college. He is ingenious in his use of both QueryBuilder and Informer software products and frequently supplements them with his own knowledge of programming code. The efficiencies resulting from consolidation of budgeting and planning processes through the BEST and PIP databases are largely attributable to this employee’s ingenuity.
In addition, he shares his talents as a member of the Techtonics, serves on Planning Council, serves as an advisor to the student gaming organization, and has established the online tracking system for this year’s Year of Service participation hours. He voluntarily tracked and compiled the performance of all teams participating in the Wellness Challenge last year.
Patrick makes technology understandable for technophobes and works patiently with those less technologically advanced so we can learn and benefit from technology. All the while, he does this without sounding patronizing or condescending.
He settles for nothing short of excellence in virtually all that he does. For all of this, we are thankful and pleased to recognize Patrick Hines, database manager in the Research, Evaluation, Assessment, and Planning Department, as the 2011 Excellence in Support Services Award recipient.
2009-2010 Excellence in Support Services Award
Julie Humphrey, Reference Librarian at Durham Tech's Main Campus, is this year’s recipient of the Excellence in Support Services Award. Julie takes extra time to work with students, helping each students find materials that fit their needs and abilities. When a concern was raised about helping students with lower reading abilities find books that they could enjoy and understand, she carefully went through the library collection and compiled a list of books that students can use.
Julie has taught ACA 122 College Transfer Success for the last six semesters.She also took the lead in producing, editing, and updating the library’s publication How to Cite Sources in both MLA and APA styles for most of the annual revisions since it was created in 1999. The booklet is used by countless Durham Tech students and instructors every semester.
Julie is the only member of the Quality Enhancement Plan (QEP) Committee who has served since its inception in 2005. She compiled and updated the list of library books and audiovisual materials for the QEP web site to support faculty efforts to enhance students’ written and oral communication skills.
Julie's patience and dedication makes her one of Durham Tech’s outstanding staff members.
|Past Award Winners|
|2008: Candice Capers||2007: Tina Webb||2006: Megan Nicholson|
|2005 Sylvia Hunt||2004 Cynthia Davis||2003 Charles Hunt|